About Post purchase upsell campaign
Post purchase upsell campaign shows up to 3 additional products after the customer completes their order. Since the original purchase is already made, it’s a great way to increase revenue without risking cart abandonment.
- Display upsell offers after order confirmation.
- Payment for the upsell product is instantly processed using the vaulted payment method, and the product is added to the same order.
- You can add a timer to create urgency / FOMO.
- This campaign is not available for all stores / scenarios, please read the “Points to keep in mind” below.
Where does the widget appear?
The widget appears on a separate page that appears after order payment but before the Thank you page appears.
Example Use cases
Once the customer completes the purchase for a track pant, which acts as the trigger or main product, you can show offer products like hoodie, watch, cap, etc to entice them to buy more. This offer is seen just before the thank you / order status page.
Here the customer can just do a single click to complete the payment without adding additional payment details or decline the offer.
Points to keep in mind
- Appears only when the payment is processed for the order with a Credit card or PayPal Express when Shopify is the payment provider. Please note, Shopify payment provider is available only in select countries.
- The order will be in on-hold status when the customer is viewing the post-purchase upsell offer on their end.
- Styling customizations are limited as this campaign is natively integrated with Shopify Checkout.
- To customize the default text in the campaign contact our customer support as Shopify does not allow free editing of text in the post purchase page.
- Checkout out currency should be the same as the store’s default currency for the campaign to appear.