Understand Selleasy pricing model

Selleasy Pricing Models

Enterprise plan

• If you use Selleasy AI and have more than 2,500 products, we can customize the Enterprise plan pricing based on your store's specific AI usage requirements.

• If you require a custom solution or functionality that needs to be specifically built for your store, this can also be accommodated under the Enterprise plan.

Frequently asked questions on pricing

• Is there a free trial? Yes! We offer a 30-day free trial, starting from the app's initial installation.

• When should I choose Max over Pro? Choose Max if your store has more than 2500 products or a larger SKU catalog. It gives you prompt-engineerable AI recommendations, reducing the effort needed to manually set up offer products. Max also includes an AOV Advisor that audits your campaigns and helps identify opportunities to improve performance. Order volume isn't a factor - both Pro and Max are flat-priced with unlimited orders.

• Is there a free tier? Yes! We provide a free tier for merchants with 50 or fewer total online store orders within a 30-day billing cycle to support the growth of new stores in Starter plan. Once you exceed this limit, the next order will incur a charge automatically. Please note that while there is a free tier, you must still subscribe to the Starter plan to use the app.

• Can I get Selleasy for free? While many apps offer free plans in their initial stages, Selleasy is a mature application, nearly four years old, with over 42,000 active Shopify stores. To ensure the best service quality and continuous improvement, Selleasy has a Starter model as one of the pricing plans. While installation is completely free, the monthly charge (if any) depends on your store’s total order count in each 30-day billing cycle. If your store consistently receives fewer than 50 orders per billing cycle, the app will remain free of charge for you in Starter plan.

• Why do you charge based on store order volume in Starter plan? The operational costs of the Selleasy app are directly related to your store's order volume. Each page visit and order received incurs running costs as we load the widgets and track metrics. Our servers are utilized as long as the app is installed, even without active campaigns. Therefore, we base our pricing on order volume.

• Why not charge based on conversions? We avoid commission-based pricing for two main reasons:
• Accurately measuring upsell conversions, especially pre-purchase upsells, is challenging.
• Commission-based models often result in higher charges.

For example, many of our customers generate $10,000 or more in conversion value monthly. A 0.75% commission would result in a monthly bill of $75 or more, this would be way more expensive than the pricing we have with Starter plan.

• Why do I sometimes see two charges in the same month? This might occur in the Starter plan. our Selleasy billing cycle begins on the app's installation date. For example, if you installed the app on April 15th, your 30-day billing cycles would be April 15th - May 14th, May 15th - June 13th, and so on. If you exceed 50 orders on May 1st in the first cycle and then again on May 25th in the second cycle, you will see two charges in May. Another possibility is that you crossed two chargeable tiers within the same month. Charges are triggered upon reaching the threshold, not on a specific date.

• Where can I see the billing details? You can view recent billing cycles and charges on the app’s Help page.

• Will you increase prices in the future? Not for your store! Your store's pricing plan is locked in at the time of initial installation. We will honour that pricing for the lifetime of your subscription.

• Do you charge separately for support? No! We offer free setup assistance, even for customers within the free tier. Please note that setup assistance is limited to the app's standard features.

• How do I cancel my subscription? To cancel the subscription you have to uninstall the app.