About Our Freemium Pricing Model
Selleasy operates on a tiered pricing model.
We offer a free tier for merchants with 50 or fewer total store orders within a 30-day billing cycle.
Once you exceed this limit, the next order will incur a charge.
1. Is there a free trial?
Yes! We offer a 30-day free trial, starting from the app's initial installation.
2. Is there a free tier?
Yes! We provide a free tier to support the growth of new stores.
Please note that while there is a free tier, you must still subscribe to use the app.
Charges will only apply if you surpass the free tier's usage limit.
3. Can I get Selleasy for free?
While many apps offer free plans in their initial stages, Selleasy is a mature application, nearly four years old, with over 29,000 active Shopify stores.
To maintain the best service and continuous improvement, a freemium model is necessary.
4. Why do you charge based on store order volume?
The operational costs of the Selleasy app are directly related to your store's order volume.
Each page visit and order received incurs running costs as we track metrics.
Our servers are utilized as long as the app is installed, even without active campaigns.
Therefore, we base our pricing on order volume.
5. Why not charge based on conversions?
We avoid commission-based pricing for two main reasons:
- Accurately measuring upsell conversions, especially pre-purchase upsells, is challenging.
- Commission-based models often result in higher charges.
Many of our customers generate $10,000 or more in conversion value monthly.
A 0.75% commission would result in a monthly bill of $75 or more.
6. Why do I sometimes see two charges in the same month?
Your Selleasy billing cycle begins on the app's installation date.
For example, if you installed the app on April 15th, your 30-day billing cycles would be April 15th - May 14th, May 15th - June 13th, and so on.
If you exceed 50 orders on May 1st in the first cycle and then again on May 25th in the second cycle, you will see two charges in May.
Another possibility is that you crossed two chargeable tiers within the same month. Charges are triggered upon reaching the threshold, not on a specific date.
7. Where can I see the billing details?
You can view recent billing cycles and charges on the app’s Help page.
8. Will you increase prices in the future?
No! Your store's pricing plan is locked in at the time of initial installation, and we will honor that pricing for the lifetime of your subscription.
9. Do you charge separately for support?
No! We offer free setup assistance, even for customers within the free tier.
Please note that setup assistance is limited to the app's standard features.
10. How do I cancel my subscription?
To cancel the subscription you have to uninstall the app.