This is how the Thank you page upsell campaign will look in your store.
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This is how the order status page upsell campaign will look in your store.
This campaign can be used when you want to display offer products on the thank you page and the order status page in a list format.
Step 1: Create a campaign
- Click create campaign.
- Choose ‘Create’ from Thank you and order page upsell (List).
- Provide a campaign name. This will not be visible on the storefront.
Step 2: Trigger product types
Choose a trigger type for which you want to set the campaign. Trigger defines on which product page the campaign has to be shown.
- All products - The campaign will be shown in all product pages.
- Specific products - Choose specific products where the campaign should be seen.
- Specific tags - Add product tags and the campaign will be seen on all product pages which have that tag.
- Specific collection Choose collections as trigger products. The campaign will be displayed on all the products’ pages in that particular collection.
- Specific variants - Choose a specific variant from different product as trigger products. The campaign will be displayed only if the customer purchases the specified variant.
Step 3: Offer product types
Choose the offer product type and set the offer products
- Specific products - Select specific products to be shown in campaign.
- Specific variants - Select a specific variant alone from different products to be shown in the campaign.
- Automatic - Shopify AI - Automatically obtains recommended products for a particular product from Shopify. You can set it to
- Recommend related products - Shows similar products to that of the trigger product. E.g: If the trigger is t-shirt, it shows similar shirts
- Recommend complementary products - Shows complementary products to the trigger product. E.g: If the trigger is t-shirt, it shows, shorts, sunglasses, sneakers.
Step 4: Let’s move to the discounts section
Discounts are optional and you can still create and display the campaign without a discount. The discounts will apply only if the add-on is purchased with the trigger product.
1. Use Selleasy discount functions
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This is the recommended method for providing discounts. It is consistent and has additional features like giving a discount code name.
The discount code name should be unique for every campaign.
2. Use discounts that are dynamically created
A discount code name cannot be given here. Each time when offer products are added to cart, a unique discount code will be dynamically created by the app and applied.
Discount types (Applies to the above two options)
Product discount
Discounts can be set in percentage value or fixed amount for the offer products.
3. Use an already existing discount code
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A native Shopify discount code should be created in Shopify. This discount code will be applied at the checkout page by our app.
- The discount created in Shopify must be specified in the “Custom discount code” section.
- The discount code in Shopify must apply to the same products as in the app.
- The widget won't show discounted prices since discounts are in Shopify.
- Use offer titles to inform customers about discounts.
- This option is for cases where the other two discount strategies fail due to theme conflicts.
Step 5: Discount combination
Enable these options
- To combine discounts from various campaigns at checkout when multiple campaigns are purchased from the app.
- Combine the app’s discounts with Shopify discounts.
Note
A single product can have only one product discount at checkout. If it qualifies for multiple product discounts, then Shopify will apply the highest valued product discount at checkout.
Step 6: Other optional settings
Provide a campaign title and subtitle for custom text. Otherwise, default text from the widget settings will apply.
Step 7: Campaign priority
If a trigger product has multiple add-on campaigns, you can set a priority value to decide which campaign is shown. A higher number means a higher priority.
Example
- Campaign 1: Applies to all Hoodies with the tag "Hoodies" (Priority: 1).
- Campaign 2: Applies to the specific “VelocityX Monochrome Hoodie” that also has the "Hoodies" tag but has a different set of offer products (Priority: 2).
In this case, if a customer purchases the “VelocityX Monochrome Hoodie” product, Campaign 2 will be shown because it has the highest priority. If they purchase any other Hoodie, Campaign 1 will be displayed.
Show widget on
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Choose where the widget should be displayed. It can be on the thank you page or the order status page or on both the pages.
Step 8: Campaign settings
- Allow adding multiple quantities
Enable this option if you want to add multiple quantities and variants of the offer product.
- Don’t show products if it's already in cart or order
Enable this option if you do not want to show the products that are already in the cart or part of the order.
- Randomise the order of offer products
The order of the offer products will be displayed by default in the order which was added in the app. Enable this to change the order of the products each time.
- Limit number of offered products shown
Enable this option if you want only a limited number of products to be shown in the offer section.
Example
Offer products - 10 products
- Enable randomise option
- Enable limit number of offer products with the value “2”
- Now, each time when the product page loads, randomly 2 products from the list of 10 products will be displayed in the offer.
- Allow adding multiple quantities
Enable this option for the customer to choose multiple quantities of a product.
- Paginate products
Enable this option to display a large number of offer products. For example, if you have 8 offer products and set "4" here, the products will be shown in two sets of 4.
Click on “Save” to save the offer.
- Do not charge shipping for this offer
Enable this option, if you do not want to charge shipping fee for the offer products purchased.
Step 9: Adding the app block to the theme
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If your theme is a 2.0 theme, follow the below steps to add the “TY/OS page upsell” block in the theme.
- After creating the campaign, click Save. A pop-up will appear.
- In the pop-up, click on “Add TY/OS page upsell”.
- This will automatically redirect to the checkout template in the theme editor in a new tab.
- Click on the “+” button next to the TY/OS page upsell and choose to select thank you page or order page or both
- The app will add the “TY/OS upsell” block automatically. You can drag and position the block as needed, then save the changes.
- You can now “Test in store”
Note
The add block notification in the pop-up will be displayed all the time as this is just an informative notification.
Check our troubleshooting guide if any of the conditions are not satisfied here.