Selleasy AI Recommendations are powered by Generative AI (Gen AI), developed using ChatGPT.
Why choose Selleasy AI instead of manually created campaigns?
Save time and effort
Skip the manual setup; Selleasy AI automatically suggests products for your upsell campaigns. It analyzes your store data to pick the best product combinations, saving hours of effort while ensuring a smooth, optimized setup.
Meaningful recommendations powered by ChatGPT
Powered by ChatGPT’s Generative AI, Selleasy analyzes your store’s product data to identify which products complement each other best or group and suggest similar products. This ensures relevant, logical recommendations that enhance your upselling potential.
Better conversions with an AI upsell pitch
An AI-crafted, informative message appears in your storefront widget explaining why the particular set of products is recommended. This builds customer trust and encourages more conversions through context-driven suggestions.
Auto-rotate non-performing campaigns
Selleasy AI continuously monitors performance and automatically replaces low-performing campaigns with better options, keeping your upsell strategy effective without any manual intervention.
1. Setting Up a Selleasy AI Campaign

To start using Selleasy AI:
- Select the AI Option:
- Navigate to the Offers section in your Selleasy app.
- Choose the “ChatGPT powered Selleasy AI” option for your campaign.
- Set the Maximum Number of Products:
- In the campaign settings, you can specify the maximum number of products that can appear as recommendations.
This setting determines the upper limit for the number of recommendations. Depending on the AI’s analysis, fewer products may be recommended sometimes.
2. Recommended Product Types

Selleasy AI can generate recommendations in two primary ways:
- Complementary Products:
- These are products that complement the trigger product or act as accessories.
- They are designed to enhance the customer’s purchase experience by pairing well with the main product.
- Example: If the trigger product is a blue shirt, Selleasy AI might recommend matching caps, shoes, or trousers.
- Similar Products:
- These are products that closely resemble the trigger product in style or type.
- They allow customers to explore alternatives while staying close to the original choice.
- Example: For a blue shirt, AI may suggest similar shirts in different colors or styles.
3. Providing Instructions to the AI (Optional)

- You can guide Selleasy AI to generate more targeted recommendations using custom instructions.
- If no instructions are provided, AI will rely solely on your store’s available product data.
- Instructions can include:
- Recommending products from a specific collection
- Recommending products with certain tags
- Any other custom instructions in your own wording to fine-tune recommendations
4. Generating an Upsell Pitch

Selleasy AI can also generate an upsell pitch for each recommended product to make it more appealing to your customers:
- The pitch content is automatically generated by AI which will be shown in the widget on the storefront.
- You can customize the label for the pitch to match your store’s style.
- Currently, the pitch is only available in the store’s default language.
- Including a pitch helps explain why the recommended products are relevant, encouraging customers to add them to their cart.

5. Automatically Rotating Non-Performing Recommendations

- If some recommendations are not converting, you can enable the automatic rotation feature.
- Selleasy AI will attempt to re-generate recommendations for products that are underperforming over time.
- This ensures your upsell offers remain fresh and effective without manual intervention.
6. Warming Up Process
Once a campaign is saved, recommendations are not instantly available for every product. They are generated gradually through a warming-up process:
- Each trigger product page must be loaded at least once (either by you or your customers).
- Once AI generates a recommendation for a product, it will remain available whenever that product is viewed.
- Over time, as more customers browse your store, more recommendations are generated automatically.
This process ensures smooth integration without slowing down your store, avoiding bulk generation of recommendations at once.
7. Viewing Generated Recommendations
- The recommendations can be viewed via two places.
- By clicking the ‘View recommendations’ in Campaigns dashboard. This will display all recommendations generated so far in the store for all campaigns.
- By clicking the ‘View recommendations’ inside a respective campaign. This will display all recommendations generated so far only for that respective campaign.


- You can view the recommendations history in two types of views:
- Grid View: Quick visual overview of recommendations
- Table View: Detailed metrics for each recommendation


- Recommendation Statuses:
- Active: Recommendation is live and can be shown on the storefront
- Generating: AI is still creating the recommendation; click Refresh after a few minutes
- Rotating: Another recommendation is being generated to replace the current recommendation.
- Rotated: The particular recommendation has been rotated and no longer active.
- Archived: The recommendation has been archived and no longer active.
- Inactive: Campaign is in draft or scheduled status
- Campaign Deleted: Associated campaign has been removed
- Empty: No recommendations could be generated based on the current AI recommendation settings. Please update the settings and rotate this recommendation.
- Detailed View: Click on a recommendation to see:
- AI-generated pitch
- List of recommended products
- Recommendation status and creation time
- Performance metrics, including views, clicks, and conversions
- Rotate - Recommendation can be rotated, i.e, a new recommendation can be triggered to generate. This will consume AI credits.
- Archive - Recommendation can be archived, making it no longer active

8. Changing or Customizing an Existing Campaign
- If you update campaign settings, such as editing the options below, then upon saving, you will be prompted with two options:
- Maximum number of products to show
- Recommended product type
- Instructions to AI
- Apply Changes for New Generations:
- Only new recommendations generated after the update will reflect the changes. Existing recommendations will remain unchanged.
- Regenerate All Recommendations:
- All previous recommendations are discarded.
- New recommendations are generated through the warming-up process based on the updated settings.
9. Selleasy AI Credits and Pricing
Each product recommendation generation in each campaign consumes 1 AI credit. AI credits are included in the following plans:
1. Freemium Plan - $0–$29/month (based on total monthly orders)
- Includes 50 AI credits for lifetime (50 recommendations)
- Once the credit limit is reached, it won’t be automatically recharged. To continue enjoying AI credits every month, please upgrade to a higher plan. The credits included in this plan are provided only for trying out the Selleasy AI feature.
2. Pro Plan - $49/month
- Includes 1000 AI credits/month (1000 recommendations per month)
3. Enterprise Plan
- Custom pricing with typically 1000+ AI credits/month, where the credit limit can also be negotiated.
- Please contact our priority support for further details.
For a detailed breakdown of each pricing plan and its features, please visit here.
